FAQ's Townsville, Idalia
If you don't find what you're looking for in our FAQ's Townsville, Idalia please reach out to us directly!
I’m completely new to Reformer Pilates. Can I still attend?
Absolutely! Our Reformer classes are intentionally designed for all levels, from complete beginners through to experienced movers. We don’t separate our classes into beginner, intermediate or advanced — through clever programming, variations and modifications, everybody moves together while working at a level that’s right for them.
How do I book a class?
The easiest way to book and manage your classes is through the Explore the Movement Pilates app. Please visit the App Store or Google Play, download our app & sign up. From there, you can view our timetable, book and cancel classes, manage your passes or membership and keep track of your visits and milestones.
Do I need to complete an orientation before my first class?
No. An orientation is not required before attending your first class. Our instructors will introduce you to the Reformer, help you get set up and guide you throughout the session. If you’d prefer some extra familiarisation before getting started, please get in touch with us, as we do run Reformer Foundations sessions once or twice per month.
What should I wear to Reformer Pilates?
Wear comfortable, breathable clothing that allows you to move freely. Fitted or semi-fitted activewear is ideal, as clothing that is too loose can get in the way of the Reformer and springs. Also, it's best to avoid zips and strings.
What should I bring to class?
Bring a water bottle, towel and grip socks. Everything else you need for your class is provided in the studio. Grip socks are also available to purchase in the studio if you don't have any.
Do I have to wear grip socks?
Yes. Grip socks are mandatory in all Reformer classes for hygiene and safety. If you don’t have a pair, we have grip socks available to purchase at the studio.
How long are your classes?
Our regular Reformer classes are 50 minutes, giving you plenty of time for a full-body workout while still fitting easily into your day.
Are your classes beginner, intermediate or advanced?
None of the above — and that’s intentional! Our group Reformer classes are all-levels. Your instructor will provide different options, spring choices and progressive layers throughout the class so you can work at the level that suits your body and experience.
We like to say: everybody rides together — just in their own way.
Can I attend Reformer Pilates while pregnant?
Yes. We welcome prenatal clients throughout a healthy pregnancy because the exercise guidelines are the same as for otherwise healthy individuals. Movement is an important part of your pregnancy journey. Let your instructor know that you’re pregnant so we can support you and provide appropriate options as your pregnancy progresses. If you have any medical concerns or complications, please speak with your healthcare provider before exercising.
Can I return to Pilates after having a baby?
Absolutely but please obtain medical clearance. Returning to exercise after pregnancy is different for everyone. We will guide and help you gradually rebuild strength and confidence. We recommend following the advice of your healthcare provider regarding when it is appropriate for you to return to exercise.
What if I have an injury, pain or limited mobility?
Please let your instructor know before class. Pain and injury are not necessarily the same thing. Wherever appropriate, we can provide suggestions to help you continue participating safely and comfortably. If you have a new or significant injury or medical condition, we may recommend obtaining advice or clearance from your healthcare professional before participating.
For most chronic musculoskeletal conditions that you have endured for longer than 3 months, it's generally safe to continue with exercise.
Will Reformer Pilates be challenging if I’m already fit?
Definitely! And especially if you have never done it before. Heavier springs don’t always mean a harder workout. Depending on the exercise, lighter resistance can actually demand greater control, stability and strength. Our instructors can offer progressions, variations, changes in tempo and appropriate spring options to help experienced clients find plenty of challenge.
What is the minimum age to attend?
The minimum age to participate in our classes is 14 years old. Please contact us before booking a younger participant, as there is a specific process to follow.
What is your cancellation policy?
We have a 12-hour cancellation policy. If you can no longer attend, please cancel your booking through the app as early as possible so another client has the opportunity to take your place. If you cancel with more than 12 hours' notice, you are not penalised, and you can reschedule. If you book with less than 12 hours' notice, you will lose your credit.
Do you offer casual classes, packs and memberships?
Yes. We offer a range of options depending on how often you’d like to attend, including casual visits, class packs and weekly memberships. If you’re new to the studio, our Intro Offer is a great way to experience Explore the Movement before deciding which option works best for you.
Do you reward attendance milestones?
We certainly do! We love celebrating consistency and commitment. Your visits are automatically tracked through our app, and when you reach some of our major milestones, we’ll celebrate with you:
50 classes — Custom Explore the Movement Reformer Mat
100 classes — Custom YETI Water Bottle
200 classes — Exclusive 200 Club Tee or Tank
It’s our little way of recognising the work you’ve put in and celebrating your journey with us.
Where are you located?
You’ll find Explore the Movement Pilates at Fairfield & Co in Idalia, Townsville. Please arrive around 10 minutes before your first class so you have plenty of time to find us, meet your instructor and get comfortable with the Reformer.
Is there anything I should do before my first class?
Book your class through the app, arrive around 10 minutes early, bring your grip socks, water bottle and towel, and let your instructor know about any injuries, pregnancy or anything else that may affect your movement. After that, just come as you are — we’ll take care of the rest.
What makes Explore the Movement different?
We believe Pilates should feel welcoming, inclusive and personal. You won’t find intimidating beginner, intermediate or advanced labels here. Our small-group Reformer classes are thoughtfully programmed so everyone can move together while receiving the challenge, support and progressions they need.
Our instructors know our clients, celebrate their progress and genuinely care about their experience — whether it’s your first class, your 50th or your 200th. You’re never just a number at Explore the Movement Pilates.
Still need answers?
Don't hesitate to contact us if we have forgotten something in our FAQ's Townsville, Idalia. We aim to respond to your query within 48 hours.
Get in touch
luan@explorethemovementpilates.com.au
0434 350 260
P O Box 7833, Garbutt Qld 4814
Location
Fairfield & Co, 4/5 Darcy Drive, Idalia Qld 4811

